Terms of trade

Below you will find our conditions for resp. private and business.

A.Brask owns the copyright to all content and material on this website, including images. You may not copy, reproduce, distribute, transmit, download, display, transmit or transmit any part of the Website without our written permission. It is permitted to print or download pages for personal and non-commercial use. If you are in doubt about what is allowed, feel free to contact us with any questions.

 

General information

eProperty Group Aps
CVR: 38347330
Birkevej 12B, 2970 Hørsholm
Denmark
Email: info@abrask.dk

Payment

You can pay by card, ViaBill, PayPal or with Mobilepay .
We do not charge card fees.
B the race is raised first on it short, n year the item is shipped.

When purchasing with ViaBill, you will first receive your goods. Then you have to pay yours
monthly benefit on the 20th of each month. And
If you do not pay on time, a fee of DKK 39 will be charged.
If you regret your purchase, the payment agreement with ViaBill terminates.
ViaBill finances purchases for up to DKK 2,000.
Amounts over DKK 2,000 are financed in collaboration with SparXpress.
Read more here: www.viabill.com/kredit

 

Delivery

A.Brask arranges delivery through GLS.

Delivery in Denmark: Price for delivery to parcel shop is 47 dkk on orders under 500 dkk and FOR FREE then. Delivery takes 2-4 business days. See all delivery options, as well as prices in your shopping cart.

Delivery outside Denmark: Price for international delivery is between 65 DKK- 120 DKK, depending on your country. We offer FREE delivery for orders over 750 DKK. Delivery takes 3-8 business days. You can see the prices and delivery time in your shopping cart.

You can always track your shipment via the Track & Trace number you receive when ordering.

 

Right of withdrawal

As a consumer, you have 30 days right of withdrawal when you shop with us.

The withdrawal period expires 30 days after the day you received your item. If you have ordered several different items in one order, but they are delivered individually, the deadline runs from the day where you receive the last item.
The deadline implies , that you have 30 days from the reception to let us know you want
undo your k øb. You can send an email to info@abrask.dk or use ours contact form.
Return in Denmark: We offer for free return to our customers in Denmark and Sweden if you order a return slip and a free package label via this link (for Denmark) or this one link (for Sweden)

You can not regret the purchase by refusing to receive the item without giving it to us at the same time
message. And
Undoing part of the purchase
If you have k open several items with us, you have the option of sending one or more items back, even if they are queuing bt in one order.
And
Please note that you will not be reimbursed for shipping costs if you regret part of your purchase. You can also not keep the volume discount if your order value, after returning part of the purchase, falls below the minimum amount for volume discount.

The condition of the item when you send it back

0.-14. day: If the item has lost value and it is because you have used it in another way,
than what was necessary to determine the nature, characteristics and functioning of the product,
you can only get part of the purchase amount back. The amount you can get back depends on the item
commercial value, and in some cases it may mean that you can only get shipping costs back.
We recommend that you return the item in the original packaging.
If the original packaging is missing, it may lead to a decrease in value of the goods. And
15.-30. day:
The item must be returned in the same condition as upon receipt in original packaging.

Refund of the purchase amount

If you regret your k øb , you get your money back. If the item is impaired,
we will deduct the amount you are liable for.
V in refunds all payments received from you, including delivery cost is (it applies
However not extra deliveries costs in the cases where you have chosen another
form of delivery, than the cheapest form of standard delivery that we offer), within 14 days
from the day we received your notification , that you will regret the agreement.
We returns the money with the same means of payment that you used at the time of purchase,
unless we have agreed otherwise.
We can withhold payment until we have received the item, unless you sends us
documentation of having returned it.
The item is sent to:
A.Brask
Birkevej 12b
2970 Hørsholm
Denmark.
We only accept packages which sent directly to the address.

If you have any questions, you are always welcome to contact us at info@abrask.dk . We respond within 24 hours.

[B2B] Right of withdrawal in business purchases
The same rules about regret for private customers also applies to our business customers.

Right of complaint

Abrask.dk has two years warranty. This covers defects from components or manufacturing detected during normal use. The right of complaint does not cover defects, damage or wear and tear, directly or indirectly caused by improper use, poor maintenance, use of force or unauthorized repair. Complaints about errors and defects, which should be discovered during normal inspection, must be reported to Abrask.dk within a reasonable time. The item can subsequently be returned for repair, exchange or, if agreed, to credit. Abrask.dk covers reasonable costs for return due to errors that have been approved.

You must complain within a “reasonable time” after you have discovered the error. If you advertise
within two months after the error is discovered, the complaint will always be timely.
And
If the complaint is justified, we will refund your (reasonable) shipping costs. The item must
always sent back in proper packaging. Also remember to get a receipt for shipping, then
we can reimburse your shipping costs.

For errors, missing shipping or other questions, please contact:

A.Brask

Birkevej 12b,
2970 Hørsholm
Denmark
Phone: +45 50 23 72 58

Email: info@abrask.dk

To expedite the refund process, we request that the returned items contain adequate information, such as order confirmation, any correspondence and account information.

[B2B] Right of complaint in commercial purchases
As a trader, you have the right to make a complaint in 12 months.

Refund

Refunds can be processed to the credit card used for payment or to a bank account you specify.

Personal data policy

We need follow information when you shop with us:
Name, address, tel. No. and email address.
We they register and pass on personal information , which are necessary to be able to deliver
the item to you.
The personal information is registered with eP roperty Group ApS and stored for five years,
after which the information is deleted.
We also work with a number of other companies that store and
processes data. The companies deal exclusivelyend information on our behalf and
may not use them for their own purposes. And
And
We only work with data processors in the EU or in countries that can provide your information
adequate protection.
The data controller at da.abrask.com is Eproperty Group ApS
You have the right to be informed of what information we process about you. And
If you believe that the information is inaccurate, you have the right to have it corrected. In some
case we have duty t to delete your personal data if you request it. That can e.g. be
if yours data is no longer necessary in relation to the purpose for which we should use them
to. You can also contact us if you believe that your personal data is being processed in violation
with the legislation. You can write to us on : info@abrask.dk

Right of appeal

If you as a consumer want to complain about your purchase, please contact info@abrask.dk . If we do not succeed in finding a solution, you can send a complaint to:

House of Boards
Toldboden 2
8800 Viborg
naevneneshus.dk

If you live in an EU country other than Denmark, you can complain to the EU Commission’s online complaint portal here – http://ec.europa.eu/odr

Standard cancellation form
(This form is completed and returned only if the right of withdrawal is exercised)
To:
A.Brask
abrask.dk
Birkevej 12B, 2970 Hørsholm
I hereby announce that I wish to exercise the right of withdrawal in connection with my purchase agreement
about the following goods / services:
__________________________________________________________________________________
Ordered on: _______________________________ Received on: _______________________________
Consumer name: ______________________________________________________________________
Consumer address: _______________________________________________________________________
Consumer signature: ___________________________________________ Date:
_________________
(only if the contents of the form are announced on paper)
The trading conditions were last updated on. 15.10.2020
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